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Your laptop running temperature and other statistics

Good afternoon,

 

We are going to be testing the computer under load to determine it’s baseline temperature. Your computer’s model has an average temperature of 40-60 Celsius at idle/light load, and 83-91 Celsius under full load. The temperature should not be getting over 95.

 

To determine the temperature, we are going to run a stress test on the system. First, we need to download this program:

LinX stress test ( linx.en.lo4d.com )

And we will also need to download HWmonitor:

HWMonitor (www.cpuid.com/softwares/hwmonitor.html)

 

You will run LinX to stress the CPU and RAM. This test will show any potential errors that could possibly come up with the CPU and RAM. You will run HWmonitor at the same time to show the temperatures of the CPU while it is being stressed.

 

First please close all programs that you may have open. After everything is closed, please open HW monitor first (after it has been installed), then LinX second. As you can see in the HWmonitor window, there is a temperature monitor that monitors the CPU cores. You will be keeping an eye on this as LinX is running. Once you have HWmonitor open, please open LinX and click "start test” to run the stress test.

 

If you notice that LinX is picking up errors while it is running, this is indicative of a bad CPU or a bad stick of RAM. If you notice HWmonitor monitoring temperatures over 92 or 93 degrees, then we may have to discuss having the computer serviced. If the computer does need to be serviced, we will definitely need the serial number starting with PS (or if I can possibly find your record with first/last name).

 

Give this test a shot and let me know how it goes. LinX generally takes a little while to run, however, HWMonitor is instant and constantly refreshes so you can see the temperatures fluctuate in real-time.

 

Thank you for your time,

-John B.