Windows 10/11: Reset This PC (No DVD Required)

Windows includes a built-in "Reset this PC” feature that can reinstall the operating system without any DVD or restore media. This is useful when profiles are corrupted, the system is unstable, or you want a fresh start.

Before You Begin

• Back up important files to an external drive or cloud storage.
• Make sure you know your Microsoft account password.
• Record license keys for Office, Adobe, or other paid software.
• Keep the laptop plugged in during the reset.
• Have a stable internet connection if choosing Cloud Download.

Reset This PC (From Windows)

1. Open Settings (Windows + I).
2. Select System then Recovery.
3. Click Reset PC.
4. Choose Keep my files or Remove everything.
5. Select Cloud download or Local reinstall.
6. Review the summary and click Reset.

Reset From the Recovery Environment (If You Can't Sign In)

1. From the sign-in screen, hold Shift and click Restart.
2. OR power the PC on/off three times to trigger recovery mode.
3. Select Troubleshoot → Reset this PC.
4. Choose Keep my files or Remove everything.
5. Select Cloud download or Local reinstall.

Cloud Download vs Local Reinstall

• Cloud download: Downloads a fresh copy of Windows. Best if system files are damaged.
• Local reinstall: Uses files already on the device. Best for slow or limited internet.

After the Reset

• Complete the Windows setup screens.
• Reinstall your apps and printers.
• Restore your backed-up files.

If you're unsure which option to choose, contact us before starting. Once a reset begins, it cannot be undone.