Not every M-Tech customer is a court reporter. This page brings together our general PC care, recovery, and troubleshooting guides in one place so you can quickly find what you need without digging through menus.

Recovery and reinstall options

Use these guides when Windows is not behaving correctly, will not start, or you want a clean installation with your data backed up safely.

• How to Create a Windows Recovery USB Drive
• A focused guide for building a Windows recovery USB drive you can boot from if Windows will not start normally.
• Resetting Windows When You Do Not Have a DVD
  Explains how to use built-in Windows reset and recovery options when you do not have original installation media.
• System Images for Windows 10 and Windows 11
  Covers creating and restoring full system images so you can return your system to a known good state.
• Installing or Reinstalling Windows on Your M-Tech System
  A practical walkthrough of installing Windows on an M-Tech laptop, including what to prepare and what to expect.

Everyday care and maintenance

These guides help you keep your system clean, cool, and free of unwanted software so it can run reliably for years.

• Laptop Cleaning and Physical Care
  How to safely clean your laptop exterior, screen, and keyboard without damaging finishes or components.
• Virus and Malware Management
  What to do if you suspect an infection, how to run scans, and when it is time to call M-Tech for help.

Troubleshooting and diagnostics

If your system is crashing, freezing, or acting strangely, these tools and guides can help you narrow down the cause.

• How to Test Your RAM
  Instructions for running memory diagnostics so you can confirm whether bad RAM is contributing to system instability.

If you are not sure which guide to use, or something in these steps does not match what you see on your screen, you can always contact M-Tech. We would rather answer a quick question than have you guess on something important.